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| Welcome
to LookAtMyCrazyShoes.com
Help |
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This section is designed to
help guide you through any
difficulties you may experience
whilst using our website and
answer any questions you may
have.
On this page you will find
useful information relating
to how to place an order
on-line and how to and why
you should
create an account. In addition,
our frequently asked questions section
contains helpful information
relating to our service and
products.
If you can’t
find the answer to your question
here
please feel free to contact
us for
further help and assistance.
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How
do I place an order
on LookAtMyCrazyShoes.com? |
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Placing an order on LookAtMyCrazyShoes.com
is safe and easy. Once you
have chosen the item you wish
to purchase – simply
select the colour, size and
quantity you want using the
drop down menus on the product
pages and then select “add
to basket”. Once you
have added all the products
you want to your shopping basket,
click on the “checkout” button
at the top of the page.
To complete your order you
will need to either 1. login to your
account – or
2. proceed to our guest
checkout.
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1. Login
to your account |
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If you have created an account
(see Why should I create an
account? for more information),
you can simply login to your
account and access all the
details you have saved which
are stored on our secure server.
This will save you time as
you will not need to enter
your address and any other
delivery information again.
You will need to enter your
card payment details each time
so make sure you have your
debit or credit card details
to hand.
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2.
Guest checkout |
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Our guest checkout feature
is designed for people who
wish to proceed through our
checkout without creating an
account. As a guest to the
site, you just need to enter
your delivery and payment details
to make your purchase, but
if you purchase from the site
more than once you will have
to enter your details in full
each time you order.
Whichever
way you choose to proceed through
the LookAtMyCrazyShoes.com
checkout, you will be able
to review your order before
completion, and once you have
confirmed your order, a confirmation
email detailing your order
will be sent to the email address
you have entered. This will
contain a unique order number – which
can be used if you wish to
contact us in relation to your
order at any time.
Our online checkout
is a completely secure, easy
and quick method
of shopping and has been
used successfully by many thousands
of our customers.
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Why should
I create an account? |
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By creating an account with
us you will be able to benefit
from the following;
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Faster shopping;
with a LookAtMyCrazyShoes.com
account your address and
delivery details will be
saved on our secure server
which means that you will
not have to re-enter them
every time you want to
place an order. |
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Order history;
once you have created an
account, any orders you
place through your account
will be stored, allowing
you to check details such
as the size and date of
previous orders. |
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Order status;
with an account you can
log in and check when your
order was despatched. |
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Special offers & competitions;
account holders will regularly
be given the opportunity
to take up our account
holder only online special
offers such as cut prices
and enter our account holder
only competitions. Make
sure you enter your email
address correctly so we
can keep you informed of
these opportunities! |
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Be the first
to hear about new products
and features;
we guarantee that our
account holders will
be the first to hear
about new products and
features on the site. |
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Coupon
promotions;
from time to time we offer
great promotions and deals
using various gift coupons.
It is only possible to
redeem any of these great
offers if you have an account
with us. Furthermore, we
have plans to introduce
a Gift Voucher system,
where it will be possible
for you to buy or receive
vouchers for/from your
friends and family. Again,
this feature will only
be possible if you have
created an account with
us. |
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How
do I create an
account with LookAtMyCrazyShoes.com? |
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Creating an account with us
is a simple and secure process.
To do this, click on the create
a new account button. You will
then need to provide us with
the following information when
prompted;
Name; (so we know who you
are!)
E-mail Address; (so we can
keep you up to date with news,
special offers and the progress
of your order)
Address; (so we
can send you your orders and
any other correspondence)
Telephone
Number; (so we can contact
you if there is a problem
with your order)
You will also
need to choose a personal password
that you
will need to enter each time
you want to log into your account.
We recommend that you choose
a password that you will be
able to remember and is a minimum
of 5 characters long. You can
use letters, numbers or a combination
of both.
Once
you have completed all the
required fields, select
the continue button and you
will see a confirmation page
stating you have completed
the registration procedure.
You will also be sent an
email to your personal email
account
confirming you r account registration.
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How
do I login to my
account? |
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By
logging into your personal
account on LookAtMyCrazyShoes.com
you will be able to shop faster,
check the status of your orders
and look up details relating
to the orders you have previously
made.
To access this information
simply click on the login button
in the top right hand area
of
the screen. You will then
be prompted to
enter your email address
and personal password into
the
fields provided. Once you
have done this you will have
full
access to your account details.
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| Can't
find the answer?
Why not e-mail us
or call us on : 0800
731 4885 |
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