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| Welcome
to LookAtMyCrazyShoes.com
Help |
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This section is designed
to help guide you through
any difficulties you may
experience whilst using
our website and answer
any questions you may have.
On this page you will
find useful information
relating to how to place
an order on-line and how
to and why you should create
an account. In addition,
our frequently
asked questions section
contains helpful information
relating to our service
and products.
If you can’t find
the answer to your question
here please feel free to contact
us for
further help and assistance.
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How
do I place
an order on
LookAtMyCrazyShoes.com? |
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Placing an order on LookAtMyCrazyShoes.com
is safe and easy. Once
you have chosen the item
you wish to purchase – simply
select the colour, size
and quantity you want using
the drop down menus on
the product pages and then
select “add to basket”.
Once you have added all
the products you want to
your shopping basket, click
on the “checkout” button
at the top of the page.
To complete your order
you will need to either
1. login to your
account – or
2. proceed to our guest
checkout.
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1.
Login to your
account |
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If you have created an
account (see Why
should I create an account? for
more information),
you can simply login to
your account and access
all the details you have
saved which are stored
on our secure server. This
will save you time as you
will not need to enter
your address and any other
delivery information again.
You will need to enter
your card payment details
each time so make sure
you have your debit or
credit card details to
hand.
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2.
Guest checkout |
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Our guest checkout feature
is designed for people
who wish to proceed through
our checkout without creating
an account. As a guest
to the site, you just need
to enter your delivery
and payment details to
make your purchase, but
if you purchase from the
site more than once you
will have to enter your
details in full each time
you order.
Whichever way you choose
to proceed through the
LookAtMyCrazyShoes.com
checkout, you will be able
to review your order before
completion, and once you
have confirmed your order,
a confirmation email detailing
your order will be sent
to the email address you
have entered. This will
contain a unique order
number – which can
be used if you wish to
contact us in relation
to your order at any time.
Our online checkout is
a completely secure, easy
and quick method of shopping
and has been used successfully
by many thousands of our
customers.
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Why
should I create
an account? |
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By creating an account
with us you will be able
to benefit from the following;
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Faster
shopping;
with a LookAtMyCrazyShoes.com
account your address
and delivery details
will be saved on
our secure server
which means that
you will not have
to re-enter them
every time you want
to place an order. |
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Order
history;
once you have created
an account, any orders
you place through
your account will
be stored, allowing
you to check details
such as the size
and date of previous
orders. |
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Order
status;
with an account you
can log in and check
when your order was
despatched. |
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Special
offers & competitions;
account holders will
regularly be given
the opportunity to
take up our account
holder only online
special offers such
as cut prices and
enter our account
holder only competitions.
Make sure you enter
your email address
correctly so we can
keep you informed
of these opportunities! |
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Be
the first to hear
about new products
and features;
we guarantee that
our account holders
will be the first
to hear about new
products and features
on the site. |
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Coupon
promotions;
from time to time
we offer great promotions
and deals using various
gift coupons. It
is only possible
to redeem any of
these great offers
if you have an account
with us. Furthermore,
we have plans to
introduce a Gift
Voucher system, where
it will be possible
for you to buy or
receive vouchers
for/from your friends
and family. Again,
this feature will
only be possible
if you have created
an account with us. |
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How
do I create
an account
with LookAtMyCrazyShoes.com? |
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Creating an account with
us is a simple and secure
process. To do this, click
on the create a
new account button.
You will then need to provide
us with the following information
when prompted;
Name;
(so we know who you are!)
E-mail
Address;
(so we can keep
you up to date
with news, special
offers and the
progress of your
order)
Address;
(so we can send
you your orders
and any other correspondence)
Telephone
Number;
(so we can contact
you if there is
a problem with
your order)
You will also need to
choose a personal password
that you will need to enter
each time you want to log
into your account. We recommend
that you choose a password
that you will be able to
remember and is a minimum
of 5 characters long. You
can use letters, numbers
or a combination of both.
Once you have completed
all the required fields,
select the continue button
and you will see a confirmation
page stating you have completed
the registration procedure.
You will also be sent an
email to your personal
email account confirming
you r account registration.
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How
do I login
to my account? |
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By logging into your personal
account on LookAtMyCrazyShoes.com
you will be able to shop
faster, check the status
of your orders and look
up details relating to
the orders you have previously
made.
To access this information
simply click on the login button
in the top right hand area
of the screen. You will
then be prompted to enter
your email address and
personal password into
the fields provided. Once
you have done this you
will have full access to
your account details.
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Redeeming Gift Vouchers |
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We’re sorry but it’s not currently possible for you to redeem Gift Vouchers on-line. If you have a LookAtMyCrazyShoes.com / Foot Shop Ltd Gift Voucher that you’d like to redeem please call us on 0800 7314885 to place your order. Vouchers are no longer available for sale.
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| Can't
find the answer?
Why not e-mail us
or call us
on : 0800 731
4885 |
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